Faq

Frequently Asked Questions

Ordering & Payment

How do I place an order?

Simply browse our collections of Skirts, Tops, and Pants. Select your desired items, choose the size and color, and add them to your cart. Proceed to checkout, enter your shipping details, and complete payment. You will receive an order confirmation via email.

What payment methods do you accept?

We accept major credit cards (Visa, MasterCard, American Express), PayPal, and Apple Pay. All transactions are processed securely.

Can I modify or cancel my order after placing it?

We process orders quickly. If you need to make changes or cancel, please email us at [email protected] within 1 hour of placing your order. We will do our best to accommodate your request.

Shipping & Delivery

What are your shipping options and costs?

We offer standard and express shipping. Standard shipping is free for orders over $75. Exact costs are calculated at checkout based on your location and chosen method.

How long does delivery take?

Standard shipping typically takes 5–10 business days. Express shipping takes 2–4 business days. Please note that delivery times may vary during peak seasons or due to customs delays.

Do you ship internationally?

Yes, we ship to most countries worldwide. International orders may be subject to import duties and taxes, which are the responsibility of the customer.

Returns & Exchanges

What is your return policy?

We accept returns within 30 days of delivery. Items must be unworn, unwashed, and with all tags attached. Please email [email protected] to initiate a return. Refunds are processed to the original payment method within 5–7 business days after we receive the item.

Can I exchange an item for a different size or color?

Yes, exchanges are available for size or color changes. Contact us at [email protected] with your order number and request. We will guide you through the process. Please note that shipping costs for exchanges may apply.

What if I receive a damaged or incorrect item?

We apologize for the inconvenience. Please email [email protected] within 48 hours of delivery with photos of the issue. We will arrange a replacement or full refund, including return shipping costs.

Product & Sizing

How do I find the right size?

We provide a detailed size chart on each product page. Measure your bust, waist, and hips, and compare with the chart. If you need further assistance, email us at [email protected].

Are your products true to size?

Our Skirts, Tops, and Pants are designed to fit standard sizing. However, fit may vary by style. We recommend checking the product description and customer reviews for specific guidance.

Do you offer plus sizes?

Yes, we offer a range of sizes including plus sizes (up to 3XL) for many of our items. Look for the size options on each product page.

Customer Support

How can I contact you?

For any questions or concerns, please email us at [email protected]. We aim to respond within 24 hours on business days.

Do you have a physical store?

LeaMead is an online-only store. We do not have physical retail locations.